FAQ

— EduCredit’s 90-Day Guarantee
Our guarantee is effective 90 days from date of enrollment. This policy does not guarantee any particular results. Also, no refund will be more than any amount paid within the first 90 days.(Excludes non-refundable enrollment fee)
During our entire partnership…we do promise to do everything in our power to make sure our clients receive the best outcome possible. Customer service is our number one priority, with every interaction, every time.

—How long does the program last?
Everyone’s situation is different, but the average customer is with us for six months.
The duration of the program depends on the number of items on your report that need to be disputed, as well as the responsiveness of the credit bureaus. Once you sign up we will review your credit report and give you a better assessment of your time frame. Also, your dedication to responding and delivering documents to EduCredit is of high importance.

—How do I send my credit report to you?
After obtaining your 3-bureau report online with Identity IQ, just provide your log-in/password information and we will access it directly.

—How do I forward my documents to EduCredit?
We ask that our clients forward their documentation to EduCredit via email/scan/fax within 48hrs/2 days of receiving from credit bureaus/creditors. Some documents you will be able to upload to your client portal

—When should I see results?
Our process is clear and concise and we communicate with you throughout the entire process..
Results vary, but since the credit bureaus have 30-45 days to process disputes, you should see initial results after we have gotten through that waiting period.

—Do you share our personal information with anyone?
No, we do not share your personal information.

—What is a credit score?
Your credit score is a three-digit number generated by a mathematical algorithm using information in your credit report. It’s designed to predict risk, specifically, the likelihood that you will become seriously delinquent on your credit obligations in the 24 months after scoring.

There are a multitude of credit-scoring models in existence, but there’s one that dominates the market: the FICO credit score. FICO scores range from 300 to 850, where a higher number indicates lower risk.umber of recently opened accounts.

—What all goes into my credit score? How is it calculated?
Payment history: (35 percent) — Your account payment information, including any delinquencies and public records.
Amounts owed: (30 percent) — How much you owe on your accounts. The amount of available credit you’re using on revolving accounts is heavily weighted.
Length of credit history: (15 percent) — How long ago you opened accounts and time since account activity.
Types of credit used: (10 percent) — The mix of accounts you have, such as revolving and installment.
New credit: (10 percent) — Your pursuit of new credit, including credit inquiries and number of recently opened accounts.